Purpose and Scope of This Policy
This Privacy Policy ("Policy") explains the methods by which personal data obtained by Dijitarya Digital Marketing Agency ("Dijitarya", "the Company" or "we") through the website operating under the domain dijitarya.com and through the services provided by the Company are collected, the purposes for which they are processed, the parties with whom they may be shared, and your rights as a data subject.
All natural persons who visit our website and/or benefit from our services fall within the scope of this Policy. By continuing to use the site, you acknowledge that you have read and understood how your personal data is processed within the framework set out in this Policy.
Definitions
- Personal Data: Any information relating to an identified or identifiable natural person.
- Data Subject: The natural person whose personal data is processed.
- Data Controller: Dijitarya Digital Marketing Agency, which determines the purposes and means of processing personal data.
- Processing: Any operation performed on personal data, from collection to erasure.
Personal Data We Process
Limited to and proportionate with the processing purposes, the following categories of personal data may be processed:
- Identity data: First name, last name, title, represented company.
- Contact data: Email address, phone number, address.
- Customer transaction data: Service and quote requests, contract and invoicing records, correspondence history.
- Technical data: IP address, device and browser information, access and log records, browsing data.
- Marketing data: Newsletter and message preferences and consent-based communication approvals.
Purposes and Legal Bases of Processing
Your personal data is processed for the following purposes, relying on the processing conditions set out in the applicable legislation:
- Provision of the services you request and management of quote and contract processes.
- Maintaining customer relationships and responding to support requests.
- Fulfilment of our financial, tax and legal obligations.
- Measuring website performance and improving the user experience.
- Where you have given explicit consent, carrying out promotional and informational communications.
The legal bases for processing are the establishment or performance of a contract, compliance with a legal obligation, the establishment or protection of a right, the Company's legitimate interest, and, where required, your explicit consent.
Sharing With Third Parties
We do not sell your personal data. Your data may be shared with third parties only to the extent necessary to achieve the purposes stated above:
- Suppliers and business partners required for the provision of the service (hosting, email infrastructure, payment services).
- Authorised public institutions and judicial authorities where required by law.
- Our lawyers and financial advisors within the scope of legal and financial processes.
All of our business partners are bound by confidentiality and data processing agreements that commit them to safeguarding data at an equivalent standard.
Data Security Measures
We take appropriate technical and administrative measures to ensure an adequate level of security, including SSL/TLS encryption, authorisation and access controls, up-to-date infrastructure management, regular backups and security audits.
Nevertheless, we remind you that the absolute security of data transmitted over the internet cannot be technically guaranteed; we continuously review our security measures.
Retention of Personal Data
Your personal data is retained for the period stipulated in the relevant legislation or required for the purpose of processing. Upon expiry of this period, the data is erased, destroyed or anonymised. Owing to the nature of the business, retention periods of up to ten (10) years may apply to commercial and financial records under the relevant legislation.
Cookies
Cookies are used on our website to improve your experience and analyse traffic. For detailed information on the types of cookies, their purposes and how to manage your preferences, please review our Cookie Policy.
Rights of the Data Subject
You have the right to learn whether your personal data is processed, to request information if it is, to learn the purpose of processing, to know the third parties to whom it is transferred, to request the correction of incomplete or inaccurate data, to request its erasure or destruction under the relevant conditions, and to claim compensation for damages arising from unlawful processing.
Changes to This Policy
This Policy may be updated in line with developments in our services or changes in legislation. The current text, together with its effective date, is always published on this page.
Contact
For questions, comments and requests regarding this Policy, you may contact the Data Controller through the following channels:
Data Controller: Dijitarya Digital Marketing Agency
Address: 15 Temmuz Kızılay Milli İrade Meydanı, 06420 Çankaya/Ankara, Türkiye
Email: [email protected]
Phone: +90 538 779 9306